YES Loans - lies, lies, lies
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By postggj on 11th August 2008, 14:14
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 Re: YES Loans - lies, lies, liessend a letter to there complaints dept saying you have been conned
and missrepresentation etc check the link below tenant loans, no credit check, fast pay out. YE RIGHT!!!! |
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By postggj on 11th August 2008, 14:15
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Re: YES Loans - lies, lies, lies by the way ime happy you know what sharks welcome finance are
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By LouLou on 12th August 2008, 12:49
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Re: YES Loans - lies, lies, lies I sent the complaint letter be recorded post today and I also copied the letter and send it via email. Lets see if I get my money back!
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By gemspan on 12th August 2008, 20:36
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Re: YES Loans - lies, lies, lies Hi LouLou
Also get in touch with your bank and ask them to stop the payment as it was made on false presentation by this company. You will find that they are always getting asked this. You will probably not get it cancelled but you can see that you have logged a complaint. Did you pay it by debit card or credit card? Gemspan |
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By siorghra on 10th November 2008, 19:41
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Re: YES Loans - lies, lies, lies Just to add my two cents about these crooks. I have been trying to get my £59 back for nearly two months now. Nobody will talk to me and they have now told me they are refusing to answer my e-mails. Called again today to give them one last chance and they are closed for maintenance for a day. I have probably spent the £59 on phone calls to these
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By havinastella on 10th November 2008, 19:51
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Re: YES Loans - lies, lies, lies It's all in the asking.
Tell them that if a refund is not on your card in 7 working days then you will Issue Court proceedings. Title letter 'Letter before Action' If in 7 days they have not complied, ISSUE COURT PROCEEDINGS. No If's or but's. Jogs |
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By theSORROW on 15th January 2009, 22:31
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Re: YES Loans - lies, lies, lies They include a clause in their terms and conditions (which they conveniently neglected to send to me when I was similarly delighted by their 'loan offer' a couple of years ago) which says that you will only receive a refund after six months if they haven't managed to match you with a loan provider. And even then they take a cut of the original charge for administration.
Vultures. |
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By getfinancealexjames on 22nd January 2009, 15:56
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Re: YES Loans - lies, lies, lies You cant take them to court when they have call recordings of you AGREEING to the loan, at no point do they guarantee the loan they say and you do have to listen very carefully,
"you have been accepted for a loan by them" which basically means they you a) have a heart beat b)working in the uk c)earn more than £600pm etc have you guys not seen these loans coys on TV??? you might get your money back but it wont be back for a very long time. they have been investigated by both the OFT and FSA but personal loans are not regulated its just thecredit cunsmuer act which does not do much in these cases. my advise is if you in a position where you have that bad a credit rating that you cant get a payday loan then your not going to get a loan anywhere!!!!!!! And its probably for the best, hope this helps |
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By jaxads on 22nd January 2009, 16:26
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Re: YES Loans - lies, lies, lies They are only allowed to charge you the maximum of £5.
Write to them, stating that you are not happy with the service provided and that you do not wish for them to search for loans for the next 6 months. State you only paid the £59 as they told you they could get you a loan and as they cannot, you would like a refund. State that you are happy for them to take the maximum £5 and that you expect a refund of the remaining £54 within 7 days. Failure to refund will leave you with no alternative but to instiagate legal action. It worked for me - they are only entitled to charge a maximum of £5 and despite what they say about no refunds - don't listen to them. You will get nowhere at all on the phone with them. Make sure letter is sent recorded delivery. Best wishes. Jaxads |
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By s j 37 on 27th January 2009, 16:35
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Re: YES Loans - lies, lies, lies Hello. i wrote an article about yes loans last year aug 2008 it started when myself and girlfriend decided in jan 2008 we were trying to make ends meet we thought of a loan we was recommended to Yes loans so i called them i said this was enquiry only then a rep called us back she gave us a couple of weeks to decide then she called back i said we decided against it for now and asked will are name details be passed on she said no we believed her then in late march 2008 about 1 00am the phone rang someone asked to speak to my girlfriend i said she not here at the moment he said you lying bastard i put the down then it rang again he yelled and made racial and obscene comment about her race then a few more and had a go at me i am disabled this went on for 10 12 times later that week my phone company did a trace and found it was rep from yes loans making these calls from his mobile and the police were called took statements from me and in aug 2008 i sasly lost my girlfriend through cancer but the police came up in sept 2008 said they have questioned him and he denies it but the numbers at the time were withheld but on his statement also c.p.s says i must have provoked him to do this i am horified then myself writing to the company but NO replies and phone calls alway being fobbed or cut off and lots of stress as i am writing this on the forum in the last hour my phone has not stopped ringing because i picked up the phone and this dirty fouled mouthed said you disabled bastard still walking and a few other names i will not mention THINK TWICE ABOUT YES LOANS
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By zoe2471 on 27th January 2009, 17:16
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Re: YES Loans - lies, lies, lies Wish i had read this forum before hand. I called Yes loans on 19th November for a loan quote. The rate they quoted was good. they asked for bank card to pay admin fee which i did but told them i do not get paid untill following day. and we were undecided if we wanted the loan anyway. Talked it through with my husband who said in the end we dont need it. I called them back 2 hours later and told them dont want the loan dont take any money and they promised they wouldnt. 5 days later they took it. after numerous promises of callbacks from supervisors i wrote this letter to them. What do you think?
27 January 2009 Yes Loans Ltd Tintern House William Brown Close Llantarnam Cwmbran NP44 3AB Dear Sir I am writing to you in complaint about Yes Loans stealing from me. I called Yes Loans on the 19th November 2008 for a loan. I got accepted and was asked for my credit card details to pay an admin fee of £59.95. I explained to the advisor that I had no money in my account till the following day as I didn’t get paid until the 20th of each month. He still tried to put the payment through and it got declined. I told the advisor again I didn’t get paid until the following day. I also said I would call back on the 20th November with a decision on whether I wanted the loan and if I did I would make payment then. 2 hours after the original call on the 19th November I decided I did not want the loan and called Yes Loans and explained I didn’t want to take a loan with you. I also asked the advisor to delete all my card details and asked Yes loans not to take out an admin fee. I was assured the money would not be taken. On checking my bank statements for November 2008 I noticed that on or around the 25th of that month you infact took out the admin fee after promising you would not take it and after strict instructions I didn’t want the loan. I called your company straight away in December when I noticed and spoke to many people. After getting through to a supervisor I was promised a call back within 48 to 72 hours after the tapes had been listened to. I never received the call. I called again a week later and again was told the tapes would have to be listened to. I explained that this should have happened over a week ago. Again I was fobbed off. I have since contacted your company on a regular basis and you keep lying to me. My last call to you was on the 22nd January 2009 and again you told me you will listen to the tape. I have made numerous calls to you about refunding my money but you don’t return my calls. I have emailed you to get a reply 48 hours later saying your email system does not work. You just state that you will listen to the tape when I call. What your company has done is theft. You were told not to take the money. You promised not to take it but did. That is illegal. I have now put this matter to the financial ombudsman, my bank and solicitor. This is the action I am taking now. Due to the fact I have had money stolen by your company and been inconvenienced I am going to making charges to you for phone calls, you keeping my money and writing this letter. The charges I am applying to you are the following: 1 x £20 charge for this letter 1 x £10 charge for numerous phone calls to you Also I am charging you £10 pounds for every 2 weeks you have held my money illegally. This totals 8 weeks so a charge of £40 pounds for holding my money and not refunding when I have questioned why you have not returned my calls or cash. This brings the total to £129.95 which includes costs to me and the admin fee you stole. If you want to dispute this matter for the total amount then that is your choice but I will pursue you through the small claims court. I am giving you 10 working days notice to acknowledge this letter and refund me my money . The charges are fair as lenders charge customers who make late payments and when they chase a debt. This is what I am doing to you, chasing a debt . I expect an answer and cheque by the 6th February 2009. If I don’t get anything from you then I will write another letter and put another charge of £20 onto the total of the bill every week after 6th February 2009. You have had long enough to sort this matter out. This letter is being sent to the customer complaints department and the chairman of Yes Loans. To clear this matter up quickly I suggest you respond soonest. Sincerely, Zoe Marie Fenn |
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By s j 37 on 28th January 2009, 13:12
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Re: YES Loans - lies, lies, lies Hello. zoe2471 if you do write to them send it recorded delivery i sent 2 letters telling them about racial and obscene phone calls and harrassment but no reply telephone calls were either fobbed or cut off but yesterday evening i had a few more abusive phone call calling me a disabled bastard and worse from this creep the compay this morning denies this said the person in question is off with flu but as i said in my previous letter my phone company says it contract same as before BUT ZOE I THINK BEFORE CHASING THESE MISFITS FOR MONEY THINGS MIGHT TURN NASTY.
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By alydon on 1st February 2009, 23:49
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Re: YES Loans - lies, lies, lies Hi:
Just to confirm and agreed what a complete utter bunch of crooks the company called Yes loans are. I won't repeat most of what has already been said, but like an idiot, I too fell for their advertisment and won't go over old ground again, but would like to add the following points. Why is it that having recieved so much negative feedback are these crooks recommended or given as a legitament loan company on a link on yahoo homepage? and how can they call themselves a loan company when they are a glorified broker? As an individual who is probably now going to sort out a debt plan with a reputable company I have found or observered how the whole sordid business of people like Yes Loans operate. It's tragic that when you are going through a rough financal patch (In my case I'm self employed and business is seasonal so I needed a small loan to see myself through the next few months and have an average credit score) companies like Yes Loans are hovering about like vultures. They know you are possible bordering on the desparate and running out of financal possibilities. They know exactly which buttons to push and you are so relieved you give them a bit of money thinking that at least for the moment you have sorted yourself out. Am afraid that all you have to do is put it all down to experience and spread the word about this company of criminals, and yes. forget about ever getting that £59.50 back. In one way Yes Loans did me a favour. It made me realise that I had hit rock bottom financially as I had started useing tossers like Yes Loans and the next step was to go to Vic the local loan shark and end up having heavies come round at four in the morning for their weekly payment. So, instead I saw sense and now through a legitimate and helpful debt advice centre am planning how to sort my money out, or lack of it. So, keep telling people about your experience with Yes Loans, but to hit all these crooks take a hard look at yourself and if you know that things are out of control take heart and talk to an honest and friendly organisation like National Debtline or many others available and at least you will be well on the way of getting yourselve sorted out and never having to approach people like Yes Loans. |
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By s j 37 on 2nd February 2009, 11:35
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Re: YES Loans - lies, lies, lies Hello. everybody i am writing this because today my phone company is going to get the telephone records and produced them to this weirdo,s phone company and secondly consumer credit are getting in touch with me later today i will let you know if anything happens.
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By Happyfeet24 on 2nd February 2009, 11:50
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Re: YES Loans - lies, lies, lies Sorry I can't add anything helpfull, but I know how you feel.
I got caught in the same trap. But for some reason my admin payment didn't go through over the phone so they said they would try again in a few days. Whilst waiting I searched the internet for more info about them because I too began to realise it may be too good to be true. I found page after page of people telling their stories about them. It was then that I realised that they were brokers and it's a more than common trick they play. I phoned them back and asked them not to process the payment again and they agreed. So I was one of a very few lucky ones. They did go ahead and sign me up for health insurance because the paperwork came through from the insurance company. So I phoned them to explain. Thankfully they didn't mind me not going ahead with it and the man I spoke to when told of my story with YES Loans was... 'Oh, them again. Yeah they do that all the time' |
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By s j 37 on 2nd February 2009, 12:18
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Re: YES Loans - lies, lies, lies Hello. just an update this chap called again from yes loans and claiming to the manager OF CUSTOMER SERVICES i know for sure he is not anyone dealing with them stay clear of ROSS ATTARD/ATHARD.
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By s j 37 on Yesterday, 14:36
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Re: YES Loans - lies, lies, lies Hello. again ladies and gentlemen just a update to give YES LOANS confirms to the police this Ross attard/athard never made calls to me But the modern day of computer will say my number will show on his mobile phone contract bill its amazing how the police can get phone records and they say my phone will possible from now on have a trace on it and my landline will have call rejection as i am disabled i will keep you informed of futher developments.
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